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Industry Data Online (IDOL) has sourced a number of relevant published articles illustrating the theory, successful implementation and proven benefits of performance reporting and benchmarking. These articles have been obtained from internal and external sources.

 Developing and Using Balanced Scorecard Performance Systems ... ( click to download PDF. 3.09Mb)

 Performance Measurement Systems: Benefits ... ( click to download PDF. 342Kb)

 Key Performance Indicators & The Licensed Club Industry ... ( click to download PDF. 158kb)