Software as a Service (SaaS) is a logical technology choice for many companies in the global marketplace. The SaaS platform is also referred to as an ASP platform (Application Service Provider) and an ‘On-Demand’ platform. Essentially the SaaS platform, allows customer groups to subscribe to hosted business applications via the Internet removing the risk and significant costs associated with developing and managing their own internal software applications.

Characteristics of the SaaS platform

• Easy access via Web Browser
• Secure and reliable
• Reduced costs
• Resource friendly
• Increased return on investment (ROI)
• Scaleable / multi-tenant / multi-user capability
• Low risk – proven platforms
• On-going technology enhancements

Benefits of the SaaS Platform

• Faster development and configuration time.
• Cost efficient
• Resource efficient
• Independence of data and delivery
• Timely delivery allowing for quick-action in addressing deficiencies and maintaining bottom line results
• Trusting relationship formed quickly between IDOL and customer groups
• Information management
• Data-warehousing
• Customised analytical & reporting services
• Bureau service