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IDOL Overview
Benefits of Performance Reporting & Benchmarking
Benefits of Outsourcing
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benefits of outsourcing

Industry Data Online is the leading provider of outsourced SaaS based performance reporting and benchmarking services. Industry Data Online's proven SaaS based platform can easily be configured to leverage into an array of industry sectors and applications delivering an immediate string of benefits.

The Outsourcing Institute - the world's leading independent authority on the business benefits of outsourcing process and functions has identified the major benefits of outsourcing. The benefits derived by IDOL existing customers, have mirrored the Institute's findings.

Major Reasons Companies Outsource

  1. Reduce & control operating costs.
  2. Improve company focus.
  3. Gain access to world-class capabilities.
  4. Free internal resources for other purposes.
  5. Resources are not available internally.
  6. Accelerate re-engineering benefits.
  7. Function difficult to manage / out of control.
  8. Make capital funds available.
  9. Share risks.
  10. Cash infusion.

Source: The Outsourcing Institute

The IDOL Experience

Outsourcing your performance reporting and benchmarking needs to IDOL is a proven cost effective and faster way of achieving your desired results. This has been proven with the implementation of the PerformanceDynamics platform to the Licensed Club Industry which has been an overwhelmingly successful and efficient project.

The proven benefits delivered in the Licensed Club Industry project include:

  • The IDOL team solely specializes in benchmarking and performance reporting and devotes 100% of its focus to this important business improvement function.
  • Faster development and ongoing configuration of the PerformanceDynamics reporting platform as opposed to a full in-house platform design, build and implementation project.
  • Independence of data and service provision - increased authenticity and impartiality contributes to the on-going success of the project.
  • Significant reduction in the overall project cost.
  • Trusting relationship between customer groups and IDOL.
  • User friendly and resource conscious data collection processes.
  • Electronic collection of data from multiple data systems without complication.
  • Timely implementation of new customers onto the platform.
  • Strong account management program ensuring minimal attrition levels and maximum customer satisfaction.